What inspired you to book a Christmas Markets cruise with AmaWaterways?
My mother insisted on taking me and my wife Susan (who absolutely loves everything about Christmas) along with my sister, to experience the Christmas Markets. My wife and I had never been on a river cruise and had never visited Europe before, so we were thrilled to be able to go on this once-in-a-lifetime adventure with my family.
Was the atmosphere on board the ship full of holiday spirit?
The ship was decorated beautifully for Christmas, with Christmas trees, lots of lights, Christmas ornaments and evergreen trimmings, and even a wreath on every cabin door. And we were always welcomed back on board with a cheerful greeting and something to drink and eat in the reception area or in the Main Lounge, whether it was a hot gluhwein or glass of wine, with cookies, pastries, sausages or something for a snack.
Were there any instances in which the crew went above and beyond?
Everyone was very friendly and made a special effort to make sure that we were enjoying ourselves. Any questions or concerns that we had were answered or taken care of very quickly. As an example, we asked if we could use a wheelchair to take my mother on a couple of the tours and they were very happy to arrange it.
Tell us about some crew members you really connected with.
Our Cruise Manager, Uwe, was very personable, always available, extremely helpful and full of information. Our usual waiter, Milos, took special care in seeing that we had everything we needed and more in the dining room. And Captain Jack was always happy to answer questions about navigating the ship.